VoIP (Voice over IP)



Benefits of VoIP

      Improved call quality compared to analog
      Reduced cost of investment
      Lower monthly costs
      Scalability
      Mobility

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First Summary

Hosted PBX or Cloud PBX On Premise PBX
Set-up Costs Low initial equipment & set-up costs Higher initial equipment & set-up costs
Maintenance Costs No maintenance costs on the IP-PBX; phones are the customer's resposibility Potentially higher as all equipment is owned by the business
Monthly Costs Higher Lower
Training of Staff Responsibility of the customer Provided by the On premise IP-PBX provider
Upgrades Included in the monthly fees Need to be purchased
Scalability Easy - simply purchase more phones but monthly cost will probably increase Easy - simply purchase more phones

What is VOIP?

VoIP (Voice over Internet Protocol)

VoIP, or Voice Over Internet Protocol, is the transmission of voice and multimedia content over Internet Protocol (IP) networks. Voice connectivity enables voice to utilize the same protocol service as the internet instead of traditional analog phone signals. With VoIP, your business can save a substantial amount of money every month with our competitive price plans. You can also keep your Telkom number and port to our VoIP system



Second Summary

Hosted PBX Cloud PBX On Premise PBX
Do not want to invest in initial start-up costs Do not want to invest in initial start-up costs Have sufficient capital for start-up costs
Would like to spread costs over a longer period of time Would like to spread costs over a longer period of time Would like to save money in the long term
Able to train your staff on new systems Able to train your staff on new systems Would like training to be done by the provider
Would like to always be up-to-date on latest technology and software Would like to always be up-to-date on latest technology and software Would like to have more control over your phone system


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